Contact support联系客服
Email us with your Player ID, device model, game version, and a short description of the problem.
请通过邮件提供玩家 ID、设备型号、游戏版本和问题描述。
Find your Player ID查找玩家 ID
Open Night Brawl and go to Settings. Your Player ID is shown on the settings page.
打开 Night Brawl 并进入“设置”，玩家 ID 会显示在设置页面中。
Connection required需要网络连接
Night Brawl requires an active internet connection. If the game cannot connect, switch networks, disable VPN or proxy services temporarily, and restart the game.
Night Brawl 必须联网使用。如果无法连接，请尝试切换网络、暂时关闭 VPN 或代理，然后重新启动游戏。
Purchase support购买问题
For a missing purchase, first restart the game and use Restore Purchases if available. Include the order date and product name when contacting us. Never email payment-card details.
如果购买内容未到账，请先重启游戏，并在可用时使用“恢复购买”。联系客服时请提供订单日期和商品名称，请勿发送银行卡信息。
Privacy and data deletion requests隐私与数据删除请求
To request access to or deletion of your game data, email us with the subject “Night Brawl Data Request” and include your Player ID. We may request additional information to verify that the request relates to your game profile. Deletion may permanently remove progress, inventory, currencies, and multiplayer information and may not be reversible.
如需申请访问或删除游戏数据，请以“Night Brawl 数据请求”为邮件主题，并提供玩家 ID。为确认请求与相应游戏档案有关，我们可能要求提供额外信息。删除操作可能永久移除进度、背包、货币和多人数据，且无法恢复。
Before contacting us联系前请准备
- Player ID
- Device model and operating-system version
- Night Brawl version number
- Steps that caused the problem
- A screenshot, if it does not contain sensitive information
- 玩家 ID
- 设备型号和操作系统版本
- Night Brawl 版本号
- 问题出现前的操作步骤
- 不含敏感信息的问题截图